2019: A Look Back On Our Business Customers’ Journey
With the year quickly coming to an end, this is a good time to reflect on some of the accomplishments Cellebrite achieved for our business customers in 2019.
Helping Private Enterprises
Since private enterprises have different requirements than those needed by law enforcement, we decided to begin our year by reaching out to enterprise customers for input on how we might tailor our solutions to better suit their needs.
Based on their feedback, we established a dedicated web presence, launched social media channels, and created more content geared toward educating and informing enterprise customers about how Cellebrite solutions help protect corporate assets while minimizing risk in the workplace. (Watch the webcast titled, “Minimize Company Risks with Digital Intelligence Solutions for eDiscovery & Investigations” to understand the challenges facing corporations dealing with BYOD and cloud applications. Different techniques for data collection and review are discussed along with tips on how to build a digital intelligence strategy that incorporates mobile data.)
Faster and Easier Mobile Data Extractions
Based on further customer conversations, we identified a common challenge that needed to be addressed—the extraction and processing of mobile device data that had to be uploaded into a review platform, quickly and easily for eDiscovery.
The way extraction was being done previously was very tedious and time-consuming. To simplify this process, we partnered with Relativity to create Legalview, a solution that streamlines processes and makes uploading mobile device data directly into an eDiscovery review platform easy. (For more information on how this is accomplished, view the webcast titled, “Cellebrite and Relativity – A Partnership for eDiscovery.”)
Efficiently Finding What You Are Looking For
Mobile devices present unique challenges to finding data that is responsive to discovery requests. Having the right skills and training to uncover deleted files and messages while preserving and restoring data is now required in almost every investigation. (If you are interested in learning some tips and best practices for conducting eDiscovery on mobile devices, watch this webcast titled, “Mastering the Mobile Device Challenge in eDiscovery.”)
Since eDiscovery is a part of general counsels’ litigation support and a process legal technologists deal with every day, providing them with information to understand the different types of data that live on a mobile device as well as insights into different ways to get that data from the device was a top priority. (View the webcast titled, “The Value of Mobile Device Data in eDiscovery” to understand why you should include mobile data in your investigations and eDiscovery process and what types of data you can retrieve. There is also a blog on the topic titled, “eDiscovery in Mobile World,” that you can read here.)
Cellebrite is the leading authority on mobile device data and digital intelligence, so when Apple came out with its software update back in August, our experts were right there to walk our customers through those changes and provide them with different methods to use for extraction. (Read the blog titled, “A First Look at iOS 13 – Here are the Methods You Can Trust For Extraction And Analysis,” to learn more.)
It was a busy year all around in mobile forensics and eDiscovery, and it doesn’t seem to be letting up. In fact, our customers are saying that they continue to see a rise in the requests for mobile-device data in investigations. There will be much more to come in the new year, but Cellebrite will always be here to help you get the most digital evidence from mobile devices.