Editor’s Note: The following is excerpted from Policing 2025: Envisioning a New Framework for Investigations (©2020 IDC #US46946220), a recent white paper created by Alison Brooks at IDC and sponsored by Cellebrite. The paper may be downloaded in its entirety here.

Data-driven policing and digital intelligence platforms recognize the crucial role that data plays in generating insights and catalyzing operational efficiencies. Digital intelligence platforms consist of investigative solutions and collected artifacts related to information as well as the analysis, management, sharing, and delivery of data. The platform ingests digital assets, many of which become digital evidence via digital forensics.

The ability to derive insights from these disparate data sources is rendered by digital analytics, and increasingly, the ability to render these insights quickly is facilitated by artificial intelligence and machine learning embedded into the platform. Digital intelligence is much more than mobile forensics — it is integrated, scalable, and searchable and focuses on producing highly automated results.

In 2025, digitally intelligent police agencies combine an organization’s capacity to learn and adapt with its ability to synthesize the information it needs to apply the resulting insights at scale to investigate and solve crimes. Delivering insights at scale, agencies have decision support and decision automation requirements for everyone in the organization, from senior leadership and analysts to first responders and investigators (and machines).

As depicted in the figure below, the delivery of insights at scale surfaces actionable information to all users (human or machines) in the flow of work. Users leverage scalability through cloud-native architecture to not only process large volumes of data but also support the requirements of many concurrent users.

Impact to Operations

By becoming intelligence-driven, agencies are:

  • Synthesizing information and providing insights at scale — adding value, not volume (Agencies deliver trusted and actionable information in the context of its recipient.)

  • Evidence-based, both culturally and architecturally, accommodating purpose-built components and services for different workloads.

  • Disciplined in their approach to value measurement, setting a baseline, and tracking progress by project and program over time.

Part 5 in this series of excerpts will look at How We Get to the Future of Policing 2025

Read the full whitepaper here.

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