The 2020 pandemic forced enterprises around the world to create solutions to allow employees to work remotely. While many companies are now implementing return-to-office (RTO) programs, most still incorporate some amount of work-from-home time and just as many companies have chosen to keep their hybrid or entirely remote programs in place. This underscores the fact that working remotely, at least in some format, is here to stay.

The Challenges of a Remote Workforce

While working at home is a perk for many employees, managing a remote workforce has its own set of special challenges for IT professionals. From enhanced cybersecurity risks, to communication and collaboration barriers, to maintaining secure and compliant environments, it’s no easy task.

Dealing with remote workers can be particularly troublesome when the need arises to conduct investigations into data breaches, employee behavior problems or work-related issues.

To address this, Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) need partners with robust digital forensic capabilities that help address modern threats.

What Enterprises Need

Ultimately, organizations need the ability to access, preserve, collect and review data from computers quickly and efficiently – without disrupting employee productivity.

Organizations must have an endpoint solution which allows them to collect and analyze files from Windows, Mac and Linux systems. It must also provide auditable user management and permissions that are easy to set up and navigate. If the permissions are difficult to set or if the team is not confident they are correctly set up, buy-in will be difficult.

Resolving cases as quickly as possible is a priority for organizations, so the solution must also have the option to exclude artifacts which are not relevant to the investigation. It should also give users the ability to preview and triage files on live, remote computers.

Lastly, it needs to recognize that not all employee collection requirements are the same. The team needs the flexibility to choose, at every level of the organization, if there is a potential need to collect and, if so, how frequently.

The Ultimate Solution

Cellebrite’s Endpoint Inspector technology provides all of these capabilities, backed by best-in-class customer service before and after installation, empowering organizations to easily collect only what they need and when they need it. With Endpoint Inspector, collection is remote and the employee can continue using their computer without interruption, saving valuable time, money and annoyance.

It’s designed with non-technical users in mind, meaning it’s a perfect option for HR professionals and paralegals. Users without any forensic experience can open the solution for the first time and be performing collections all in the same day, with no handholding required. Teams can also easily add users and manage permissions without having to rely on IT to intervene.

Users also won’t have to worry about updating their solution every time a new version comes out, it’s automatically taken care of since it is SaaS-based software, reducing the burden on internal teams. Between it’s flexible licensing model and the ability to serve up to 100,000 endpoints, Endpoint Inspector is a solution that works with teams to offer service that suits their needs.

Service is Everything

Cellebrite’s partnerships and alignment are second to none and its level of service is a key differentiator in the market.

Keeping up with todays’ changing threat landscape isn’t easy, but integrating a solid endpoint solution can save companies time and money, without disrupting business productivity.

Learn more about how Cellebrite’s Endpoint Inspector can help your organization.

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