Ethics & Integrity - Cellebrite's Commitment to Ethical Business Practices
Our Commitment to Corporate Responsibility

Ethics & Integrity at Cellebrite

“We recognize the immense responsibility that comes with operating a business that partners with law enforcement agencies but protects the privacy of citizens. To that end, Cellebrite and our Board have a deep commitment to creating a safer world and to operating in a lawful and ethical manner that is unwavering.”

Yossi Carmil CEO
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Our Commitment to Ethical Business Practices

The actions we take every day support our mission to Protect and Save Lives, Accelerate Justice, and Preserve Data Privacy for organizations and communities around the world.

Board member Haim Shani talks about the development of Cellebrite’s Ethics and Integrity Committee and Ethics Advisory Panel. The panel will be comprised of experts in human rights and international law/regulation; police and former members of the ministry of defense; academics in the field of artificial intelligence, machine learning, and data; and community leaders.

Compliance and Controls

Ensuring appropriate use of Cellebrite’s technology is core to our mission. The policies that govern our customer and partner relationships are designed to reflect and promote our core values of personal privacy, public safety, transparency and respect for individual rights.

  • Strict Controls

    Cellebrite has developed strict controls ensuring that our technology is used appropriately in legally sanctioned investigations. Our sales decisions are also guided by internal parameters and vetting procedures, which consider a potential customer’s human rights record and anti-corruption policies.
  • Compliance Required

    We sell our technology only to companies, bodies and agencies that abide by the terms that govern its proper use as outlined in our End-User Licensing Agreement (EULA). Customers that do not comply with these terms no longer receive active product support and do not have their licenses renewed. All authorized and approved resellers are subject to the same restrictions. Our licensing agreements strictly prohibit unauthorized third-party re-sales.
  • Restrictions on Sales

    Cellebrite does not sell to countries sanctioned by the U.S., EU, UK or Israeli governments or that are on the Financial Action Task Force (FATF) blacklist. We pursue only those customers who we believe will act lawfully and not in a manner incompatible with privacy rights or human rights. For example, we have chosen not to do business in Bangladesh, Belarus, China, Hong Kong, Macau, Russia and Venezuela partially due to concerns regarding human rights and data security, and we may in the future decide not to operate in other countries or with other potential customers for similar reasons.
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Respect for Individual Rights

Cellebrite believes that citizens and organizations have a fundamental right to protect their private information.  At the same time, we recognize that countervailing public safety concerns can and should limit this right in certain circumstances.

Cellebrite steadfastly supports the democratic ideals of freedom of speech and freedom of the press. We do not condone the use of Cellebrite’s solutions to access the personal information of  journalists, activists or others who are working against the interests of repressive regimes, and doing so outside the bounds of a legally sanctioned investigation expressly violates the terms of our licensing agreements.

With Crimes on the Upswing, Law Enforcement Agencies Need Support To Obtain Funding Needed To Invest in New Ways To Access, Analyze, and Manage Digital Data

Preserving Data Privacy

Protecting data privacy is a core part of our mission at Cellebrite. While citizens should be able to keep their personal information and private lives free from unnecessary and unwanted intrusions, investigations sometimes require authorized and lawful access to an individual’s private data.  When this occurs, citizens must be confident that the technology and tools utilized in the investigatory process can maintain the security of their data.   

Our Digital Intelligence Platform adheres to a standard model of Confidentiality, Integrity, and Availability (CIA) to help keep investigations within legal boundaries while also providing a roadmap to ensure personal privacy.

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Protection of Human Rights

Cellebrite remains committed to safeguarding human rights around the world. When used in accordance with the terms of our licensing agreements, our solutions aid in stopping crime, not enabling it.

Our technology helps to convict bad actors and bring justice to victims of crimes, including but not limited to child exploitation and human trafficking. Cellebrite has provided ongoing support to stop trafficking in all its guises by supplying digital intelligence technology and training to agencies and organizations worldwide to stamp out these heinous crimes.

Crime digital data p2 With Crimes on the Upswing, Law Enforcement Agencies Need Support To Obtain Funding Needed To Invest in New Ways To Access, Analyze, and Manage Digital Data

Transparency

Trust requires transparency and building trust with the communities in which we operate is a primary focus for Cellebrite. We are committed to being transparent about how we operate and to building transparency into the solutions we develop.

Our management and compliance solutions enable an audit trail and can discern who, when and how data was accessed, which leads to accountability in the agencies that use our tools, and in turn engenders trust in Cellebrite.

Partnering for Good

Cellebrite works with the National Center for Missing & Exploited Children and Exodus Road to combat child exploitation and human trafficking. Digital Intelligence solutions have also come to the aid of those who have been wrongfully accused of crimes. Suspects have been released and convictions have been overturned based on digital evidence.

For these reasons, we believe that our solutions enable social good and help create a safer world.

Our Customers, Their Stories

Enabling Social Good

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    Seattle PD ICAC Unit Used Digital Intelligence to Stop Crimes Against Children

    Lt. Corey Davis shares how a partnership with Cellebrite helped to convict a child offender.

    Read The Story

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    Gulf Coast Technology Center Uses Digital Intelligence to Keep Officers and Communities Safe

    Find out how a partnership with Cellebrite helped Commander Kevin Levy solve a double homicide.

    Read The Story

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    Jefferson Parrish Sheriff’s Office: A Model for Digitizing the Investigation Lifecycle

    Deputy Chief Tim Scanlan has been a driving force behind his department’s digital transformation with Cellebrite to solve cases faster.

    Read The Story

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Frequently Asked Questions

We take these steps for both ethical and business reasons, and we require the organizations that use our solutions to adhere to our standards of business conduct. Learn more about the steps Cellebrite takes to ensure the appropriate use of its solutions.

How does Cellebrite balance the competing interests of privacy and security?How does Cellebrite balance the competing interests of privacy and security?

  • Protecting privacy is a core part of our mission at Cellebrite, and we have strict licensing policies to govern how customers utilize our technology.
  • Our tools are designed to protect privacy and to protect the innocent, while collecting and analyzing data that is critically needed in legally sanctioned investigations.
  • Our Digital Intelligence Platform adheres to a standard model of Confidentiality, Integrity, and Availability (CIA) to help keep investigations within legal boundaries while also providing a roadmap to ensure an individual’s privacy.
  • While our Digital Intelligence platform can make investigations more efficient by revealing connections and identifying the most likely suspects, it can also ‘wall off’ personal information creating the highest standards of privacy practices.
  • Learn more about the steps Cellebrite is taking to achieve data privacy in digital policing.

Is Cellebrite spyware? Can Cellebrite’s technology be used for surveillance?Is Cellebrite spyware? Can Cellebrite’s technology be used for surveillance?

  • Cellebrite’s technologies are not used to intercept communication or gather intelligence in real-time. Rather, our tools are forensic in nature and are used to access private data only in accordance with legal due process or with appropriate consent to aid investigations legally after an event has occurred.

How does Cellebrite address the risk that customers will use its platform in ways that violate end user licensing agreements?How does Cellebrite address the risk that customers will use its platform in ways that violate end user licensing agreements?

  • Cellebrite’s licensing agreements govern how customers may utilize our technology. We sell our technology to companies, organizations, and agencies that agree to abide by the strict licensing policies that govern its proper use.
  • Importantly, Cellebrite’s technologies are not used for “on-the-wire” surveillance or intelligence gathering. Rather, our solutions are used to access data in accordance with due process (i.e., a warrant or appropriate equivalent depending on the jurisdiction).

What do you do if a customer violates the terms of their licensing agreement? What recourse does Cellebrite have?What do you do if a customer violates the terms of their licensing agreement? What recourse does Cellebrite have?

  • Our commitment to creating a safer world is unwavering.
  • We have strict licensing policies that govern how our technology may be utilized by our customers. We work diligently to ensure our users understand and abide by their contractual obligations, in accordance with our license agreements and terms of use.
  • In the extremely rare case when our technology is used in a manner that is not in accordance with international law, is not aligned with Cellebrite’s corporate values, or does not comply with Cellebrite’s terms of use, we immediately address the situation and take any actions necessary to prohibit bad actors from using or accessing our solutions.
  • We also take appropriate enforcement action on a case-by-case basis.
  • Further, we have mechanisms in place on most of our hardware solutions to ensure they do not function past their expiration dates if not legally renewed.

How does Cellebrite make sure its technology is in the right hands?How does Cellebrite make sure its technology is in the right hands?

  • We understand that we have a responsibility to keep our tools out of the wrong hands.
  • We have a strict “know your customer” (“KYC”) process, and our licensing agreements strictly prohibit third-party re-sales.
  • Cellebrite technology can only be legally obtained directly from us or an approved reseller, and we take proactive measures to ensure our technology isn’t sold or purchased on secondary markets.
  • Under no circumstances may a customer resell, redistribute, transfer or sub-license Cellebrite’s technology to any third party without the express written permission from Cellebrite.

What does Cellebrite expect from its Partners?What does Cellebrite expect from its Partners?

  • Cellebrite licenses its technology to government agencies, law enforcement, and enterprises for their use to lawfully access, review, analyze, and manage legally obtained data to bring resolution to investigations and create a safer world.
  • We expect our partners to strictly adhere to the terms of their licensing agreements and to Cellebrite’s Standards of Business Conduct.
  • Our mission with everything we create (solutions, services, training) is to help our customers improve public safety, victims reclaim their lives, and uncover the truth within each investigation our solutions touch.