Customer Success - Cellebrite

Helping Organizations Create Trust, Transparency and Safer Communities

Agencies and Organizations around the world rely on Cellebrite to create safer communities.

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Criminals are becoming more sophisticated, and we need to be sophisticated as well because criminals don't respect the lines that we have to respect.

Detective Timothy Blanke

Dane County Sheriff's Office

Dane County Sherriff's Office Finds A Smarter Way To Solve Cases Without Putting The Public At Risk

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Wisconsin sheriffs needed to find a way to break up a prolific car theft ring that was using increasingly dangerous tactics, including entering victim’s homes to steal purses and car keys.

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Investigators used Cellebrite's Digital Intelligence solutions to study digital evidence and build profiles of suspects and car-theft locations. This ultimately lead to 70 charges being filed against suspects in the ongoing investigation.

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What he started was an intelligence-driven law enforcement program that would keep our officers and communities safe, and really push the police department here into a whole new generation.

James H. Barber, Public Safety Director

Gulf Coast Technology Center

Establishing An Intelligence-Driven Law Enforcement Program Keeping Officers and Communities Safe

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Digitally transform an amazing crime-fighting unit with 27 state, local, and federal law enforcement agencies operating together under one roof to protect communities across Alabama.

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A no walls, collaborative agency that is able to use digital evidence to keep their communities safer by decreasing violent crimes through investigations that connect suspects and multiple cases to understand the bigger picture of what is happening in the communites.

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Using decapitalization, arresting kingpins, and seeking international cooperation…I think the Federal Police can weaken the organizations, not only in Brazil, but all around the world.

Commissioner Elvis Secco, Director of the CGPRE (General Coordinator for Drugs and Organized Crime Repression), The Federal Police of Brazil

Brazil Federal Police

It May Sound Like A Hollywood Movie But Stopping Money Laundering, Drug Trafficking, and violence Is The Task of Brazil's Federal Police

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The Federal Police of Brazil needed to find a technology partner to help them build a solution that allowed them to trace illicit money laundering transactions within large drug-smuggling syndicates, to reach those at the top of these organizations, and seize their assets.

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Partnering with Cellebrite and using the industry leading Digital Intelligence investigative platform, investigators from nine countries worked in concert with the Federal Police to pinpoint key players, transactions, accounts, and assets, and ultimately seize $400 million in assets including 50 tons of cocaine - creating safer borders and communities in the process.

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These texts were proof that the sexual exploitation of minors and human trafficking were occurring.... And the investigation led to the rescue of three victims: two minors, and a young woman whom the criminal had taken as his wife but was still prostituting.

Inspector General Levi Francisco Pineda Rueda

Chiapas Cyber Crime Unit

Chiapas Cyber Crime Unit Busts Human Trafficking Ring With Digital Evidence

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A cybercrime unit in Mexico needed digital evidence to tie a suspect and clients to the sexual exploitation of minors in a time-sensitive investigation.

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Text messages recovered from a suspect's phone provided positive proof that the sexual exploitation of minors and human trafficking was occurring, which led to the rescue of three victims: two minors, and a young woman whom the criminal had taken as his wife but was still prostituting.

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You can imagine the significance of the Square Mile to those who wish to commit high-profile crimes against the United Kingdom as a nation....Our agency, alongside the Metropolitan Police, have a heightened level of security around counterterrorism...

Paul Dainty, Forensic Manager

City of London

Protecting The City's Residents, Vistiros, Workers, and Businesses is the mission of City of London Police

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The City of London Police executed a warrant to search a suspected cannabis farm operated by an organized crime group. They needed a digital intelligence solution to access an encrypted phone recovered at the crime scene and analyze the evidence.

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A partnership with Cellebrite and use of the Digital Intelligence Investigative Platform is helping investigative teams keep up with the 75% increase in mobile phone submissions to their High-Tech Crimes Unit, and in one specific case helped to identify key suspects in a drug syndicate to send all but one suspect to prison where they are now serving multi-year sentences.

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Our mission is to rid Nigeria of economic and financial crimes and to effectively coordinate the domestic effort of the global fight against money laundering and terrorist financing.

Geoffrey Uzoma Okolorie, Head, Digital Forensic Section, Forensics and Crime Laboratory Services Directorate, EFCC

EFCC Nigeria

Uncovering Patterns In Complex Investigations Is No Match For Nigeria’s Economic and Financial Crimes Commission (EFCC)

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Many EFCC investigations, which include drug and human trafficking, require swift, lawful data collection from multiple, different digital devices. The Digital Forensic Section is often challenged with gathering digital evidence from broken devices and new model types. They also need to quickly parse and analyze mountains of digital data to find actionable intelligence for investigators.

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The EFCC’s Digital Forensic Section uses Cellebrite technology to deliver evidence to investigators faster in graphically driven reports that are easy for prosecutors, juries and judges to understand. The team is now also using advanced analytics capabilities with Cellebrite technology to connect disparate pieces of evidence, including data that manual examinations can’t yield, to help tell the full story of the EFCC's complex investigations.

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When we can more easily correlate information about cases, we know we can identify child pornography organizations that are operating at the international level. … And by collaborating digitally, investigators and prosecutors can collect, analyze, and provide even stronger evidence for future cases — and that can help shorten investigations, too.

Research Technician Andrés Felipe Molina Alzate, Computer Forensics / Investigations Section, Fiscalía General de la Nación, Colombia

Fiscalia General De La Nacion - Colombia

Investigators in Colombia Use Digital Intelligence to Find Relevant Evidence Faster, Collaborate and Shorten Time to Prosecution

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Investigating cases that involve the exploitation of minors is a top focus for authorities in the Colombian department of Caldas. In one case, investigators with Fiscalía General de la Nación had just 15 days to gather digital evidence from two locked mobile phones while the uncooperative suspect in a child prostitution case — a local politician and doctor — was in custody.

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Fiscalía General de la Nación’s computer forensics lab — a one-person operation — used Cellebrite technology to secure digital evidence from the suspect’s mobile devices. Analysis of call logs and Facebook and WhatsApp conversations provided ample evidence to support the prosecutor’s case. The digital evidence collected was so strong, the suspect’s attorney advised him to plead guilty. The suspect was prosecuted and sentenced to 18 years in prison.

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As long as they [criminals] have a phone and you know how to apply this technology with some moderate contextual training on link analysis, you can build a bigger picture and you can widen your investigation... I mean, these wildlife markets are really ticking timebombs.

Steve Galster, Chairman of the International Management Committee

Freeland

How Cellebrite and Freeland Are Partnering to Stop Human Trafficking

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Freeland, an anti-trafficking organization, needed the ability to lawfully collect actionable evidence from the mobile devices of three suspected wildlife tracking criminals to convict them and uncover leads to those higher up in the syndicate.

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Data lawfully collected from the suspect's phones sing Cellebrite technologies provided ample evidence to charge and convict the suspects of wildlife trafficking. The evidence trail eventually led investigators to a major trafficking kingpin who was later arrested and convicted of dealing in poached rhino horns, tiger skins, pangolins, and other wildlife.

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Digital disruption has had an enormous impact on the cases we handle. The volume of information we have to process annually has increased exponentially.

Antonio Maza, Experto (expert), GNA Department Análisis Forense Digital

Gendarmería Nacional Argentina

Argentina’s Border Guard Force is Crushing Time and Distance Barriers with Digital Intelligence

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To stop the threat by a student to kill fellow students at his college, officers of the Argentine National Police needed a way to quickly access the suspect's phone and computer.

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With Cellebrite Digital Intelligence solutions, the border guard force identified and located the suspect in just two hours, and also constructed a timeline of the suspect’s movements as he made plans for the attack. The suspect was eventually charged with making anonymous threats involving weapons.

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Cases like this would not be possible without the tools to find the digital evidence...AI was able to narrow down the devices to find possible images of child-exploited material that weren’t in the standard hashtags we use, so we were able to find a lot more images that we would not have identified without the technology to help us.

Lieutenant Corey Davis, Investigations Division Commander, Glastonbury Police Department

Glastonbury PD

How Digital Intelligence Is Helping Solve Child Exploitation Cases Faster

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Police in Glastonbury, Connecticut, needed the ability to sort and analyze 35 TB of data gathered from 50 devices owned by a person suspected of sexually exploiting children, and quickly isolate the devices that had child-related matter on them.

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By using Cellebrite's investigative analytics solution, investigators were able to identify highly inappropriate images—some were child-exploitative and a few that were Category 1 abuse—which resulted in the suspect being sentenced to 150 months (12 ½ years) in prison for receiving child pornography.

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The traditional model of investigation is going to be overturned...In the past [when] we arrested someone and seized their devices, we thought everything was there...But that’s not true anymore....you have to join the two pieces [analytics and open-source information] together.

Tuan Liang Lim, Director for Digital and Information Forensics for the Home Team Science and Technology Agency (HTX)

Singapore Police and HTX

Singapore Police and HTX: Transforming Modern Criminal Investigations with Digital Intelligence

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The Director for Digital and Information Forensics for the Home Team Science and Technology Agency (HTX) in Singapore needed a way to join analytics and open-source information (OSINT) together to provide investigators with “fingertip” access to any information source instantly.

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Using Cellebrite solutions, HTX investigators now have the ability to access, analyze, manage, and visualize data in one centralized workflow to increase the speed and efficiency of investigations to solve more cases faster.

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Every case has some type of digital evidence, and the sooner we get our hands on that evidence, the better. Only a few years ago, no one thought about using mobile phones or data from phone companies when working on a case. Today, it’s standard procedure.

Detective Inspector Eiríkur Guðni Ásgeirsson, Serious Crimes Unit, Suðurnes Police

Icelandic Police

Icelandic Police Use Digital Intelligence to Convict Thieves Behind the Largest Heist in Iceland’s History

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The Lögreglan, through traditional legwork, identified several suspects in a complex scheme that resulted in the theft of more than $2 million in tech equipment from Bitcoin mining facilities in Iceland. But investigators needed digital evidence to tie all the suspects to the heist.

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After obtaining a court order, investigators with the Serious Crimes Unit for the Suðurnes Police Department used Cellebrite technology to collect digital evidence from the suspects’ devices. The Cellebrite Advanced Services (CAS) team ialso helped uncover a trove of relevant data stored on the suspects’ iPhones, including geolocation information, images, and Telegram messages. That digital evidence was pivotal in securing convictions for five suspects,who received sentences ranging from six months to 4.5 years.

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On a daily basis, Cellebrite helps us move cases forward. We can better respond to investigators who need the Digital Intelligence we can provide.

Emmanuel Hernández Gómez, Coordinator of Information Technology

Instituto Jalisciense de Ciencias Forenses (IJCF)

Supporting the Prosecutor’s Office Is Their Priority: Mexico’s Jalisco State Forensic Investigators Manage Nine-fold Increase in Digital Evidence With Cellebrite Solutions

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Many of IJCF’s cases involve serious crimes such as sextortion, abuse, and domestic violence. The department needed a way to surface digital evidence including videos, photos, and cloud data to create timelines for crimes.

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With Cellebrite solutions deployed in a network of digital forensics labs, IJCF processes digital evidence from mobile phones to expedite investigations and minimize time-to-evidence – as well as performing selective extractions to preserve privacy.

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In many countries,... the capabilities in cyber investigations have increased exponentially in a very short time…and I say with total unambiguity that there’s no crime which is unimpacted by technology.

Dr. Madan M. Oberoi, Executive Director of Technology & Innovation

INTERPOL Aids Public Safety Agencies Digital Transformation To Combat Global Shift in Criminal Activities

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With more and more criminal activities involving digital devices, the agencies that INTERPOL (the International Criminal Police Organization) supports are facing data overload. Agencies worldwide need solutions that can automate the process of sorting through large quantities of data to find actionable intelligence fast, saving time and resources.

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Analytics solutions, like Cellebrite Pathfinder, are providing the means to automate the data-sorting process while laddering up to an overarching digital strategy and platform to accelerate justice, simplify workflows, and ensure data integrity and privacy.

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One good thing about Cellebrite is, as Cellebrite grows with technology, we try to incorporate it...instead of handing a detective a thumb drive with one phone on it, we now give them access to multiple phones in a case. They can collaborate with each other and build those cases. The Analytics is only going to strengthen us moving forward." Alternative quote: "Technology acts as a force multiplier throughout all of forensics. Database systems like AFIS for fingerprints, CODIS for DNA, NIBIN for firearms—all of those database systems allow us to search huge queries that we couldn’t do on our own.

Deputy Chief Timothy Scanlan – Commander, Technical Services Bureau

JPSO

Jefferson Parish Sheriff’s Office: How Digital Transformation Made This Agency a Model for Solving Modern Crimes

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The biggest challenge for Jefferson Parish is to stay on top of crime and solve crimes quickly so that the same criminal doesn’t commit the same crime over and over again. They needed solutions that would allow them to analyze large amounts of data quickly and collaborate to expedite time to evidence, take criminals off the street, and eliminate case backlogs.

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By adding Cellebrite Pathfinder to their data management system, the Jefferson Parish Sheriff’s Office was able to automate the analysis of digital evidence from mobile, cloud, computer, CCTV, and CDR data sources into a single view to resolve investigations faster. Digital data is now being fully leveraged and securely shared during various stages of the investigation to instantly obtain key intelligence information.

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If you don’t have a digital strategy, you’re going to lose the battle. There’s no way to be successful in law enforcement now if you don’t have a digital arm. You’re going to miss things, you’re going to miss people, and you’re not going to get a handle on your crime.

Lieutenant Cory Odell and Detective Michael Vallon

Junction City

Kansas Investigators Use Advanced Analytics to Speed Their Work and Reduce Violent Crime

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In 2013, an interdiction officer stopped a driver for speeding in Junction City — and found $850,000 in cash and evidence of narcotics trafficking in the vehicle. Investigators with the Junction City Police Department needed to quickly examine the suspect’s mobile phone to identify his contacts and determine the extent of the drug trafficking network.

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In 2013, an interdiction officer stopped a driver for speeding in Junction City — and found $850,000 in cash and evidence of narcotics trafficking in the vehicle. Investigators with the Junction City Police Department needed to quickly examine the suspect’s mobile phone to identify his contacts and determine the extent of the drug trafficking network.

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We’re continuously training investigators from other departments. We’ll explain how Cellebrite Digital Intelligence solutions work, and the various types of data collections that investigators might need to do.

A.S. Deepa, Assistant Director

Kerala State Police

Kerala State Police Pairs Talent With Technology To Deliver Digital Intelligence

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When a young woman was murdered in Kerala, India, police needed to retrieve digital evidence to solve the crime – but the victim’s phone had been deliberately destroyed by suspects to cover their tracks.

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After piecing the phone back together, investigators used Cellebrite technology to lawfully collect WhatsApp chats between the victim and the key suspect, as well as recorded conversations, photos, and videos, placing suspects at the scene where the victim’s body was found.

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It’s fair to say that if we weren’t able to pinpoint the suspect’s general whereabouts using digital evidence that we would have been looking for the body for a long, long time. The digital evidence made the investigation quicker and easier.”

Charles Edwards, Detective Sergeant, Leicestershire Police

Leicestershire Police

Leicestershire Police Find a Teenage Girl’s Killer Using Digital Evidence and Digital Intelligence Workflows

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Scrambling against the clock, Leicestershire Police in England needed to find key evidence that contradicted suspects’ stories to locate a missing teenaged girl who had been groomed online by adult men.

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When confronted with overwhelming evidence gathered from devices using various Cellebrite solutions, the suspect revealed the location of the girl's body, which led to a life sentence for murder and a 12-year prison sentence for another man for false imprisonment and grooming.

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Had it not been for such a software tool [Cellebrite Pathfinder], we could not have analyzed all that data on the mobile phone of the victim...[and] the court could not have actually found and connected the dots between [the] logs, image files, the serial IP data, [and] actual GPS location [data].

Dr. Balsing Rajput – Superintendent of Police, Maharashtra Cyber Unit

Maharashtra Police

Maharashtra Police: Digital Transformation Is Enabling a Network of Connected Cyber Labs, Investigators, and Analysts, to Create a Safer Maharashtra

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To solve a homicide case with no eyewitnesses or CCTV footage to reveal the killer’s identity, police in Maharashtra, India, needed to access the victim’s mobile device to reveal the identity of the prime suspect and find location data that linked the suspect to the victim at the crime scene.

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Investigators, who recovered the victim’s phone at the crime scene, were able to use Cellebrite UFED to gain access to the victim’s phone and UFED Cloud to reveal the suspect’s identity as well as multiple pieces of evidence linking the suspect with the victim to convict the suspect who is now in prison.

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Digital intelligence directs us into the right areas that we need to focus on. It helps us get independent corroboration that confirms our data is accurate.

Det. Chris Knight, Operations Leader/Homicide Division, Queensland Police Service

Queensland Police

Queensland Police Use Digital Intelligence to Achieve a 97% Solve Rate of Homicide Cases

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Police in Queensland, Australia needed to establish connections between a young missing woman and a man who was last seen with her – and insisted that he knew nothing of her whereabouts. Investigators sought to place the suspect in proximity to the victim, using digital evidence that would stand up in court.

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With data collected from the suspect’s phone using Cellebrite UFED solutions, investigators created a detailed map of his movements, eventually locating the victim’s body. After presenting digital evidence to the jury, the suspect was found guilty of murder and sentenced to life in prison.

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Violent crimes have been increasing. Tech will be involved even more so [in solving crimes]... We’re utilizing technology in a much broader way than we ever have in the past…to identify specifics that will help identify the perpetrators.

Michael Edwards, Captain for the High-Risk Victims Section, Statewide Commander for the Washington State ICAC Task Force

Seattle PD

The Power of a Calling: Seattle PD ICAC Unit Puts Digital Intelligence to Work to Stop Crimes Against Children

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Dealing with crimes against children cases is rife with challenges, particularly today when budgets remain flat, caseloads continue to grow, and staff is being asked to do more with less. Seattle PD's Internet Crimes Against Children (ICAC) unit is using Cellebrite technology in new ways to deal with the large number of devices seized in each case (20 to 30 average) and the mountains of data (10 to 20 terabytes are not unusual) that must be analyzed to find actionable intelligence fast to save young lives.• Efforts to defund police agencies and redistribute funds means that existing investigators need to do far more with fewer qualified personnel.

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For a child who’s in trouble, having the right tools and training is critical to developing actionable intelligence fast. This is why the Seattle ICAC Unit relies on a full suite of Cellebrite solutions to handle everything from mobile phone and computer data collections to data analytics.

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I tell our investigators now, ‘If you can think of a recent cold case where we examined a phone but didn’t get the evidence we were trying to find, let’s go get that device back out of evidence and take another look at it.

Jeremy Noel, Forensic Investigator

Sedgwick County

Kansas Sheriff Office Uncovers New Leads in Cold Cases With Digital Intelligence

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The Sedgwick County Sheriff’s Office see cases ranging from drug and gang activity to related homicides. They also get requests for support regularly from the Kansas Internet Crimes Against Children (ICAC) Task Force. To manage growing case volume and expedite case closures, the agency's digital forensics investigator needs technology to help work fast and uncover the critical digital evidence that investigators need to make arrests.

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The agency's use of Cellebrite technology has helped them clear a backlog of cases and also revisit cold cases to try to uncover new leads. In fact, re-examination of a mobile phone from the first cold case they reviewed yielded new digital evidence that revealed a fourth suspect in a homicide case. Cellebrite technology also made all the difference in helping investigators uncover critical evidence that allowed ICAC to arrest a child pornography suspect.

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When you examine somebody’s phone, it’s almost like looking into their soul. You find things on a phone that the owners wouldn’t even discuss with their own family.

Richard Andrews, Digital Forensics Manager

South Wales Police

South Wales Police

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South Wales police received a tip that a local citizen was sharing indecent images of children using file-sharing applications. The police needed a solution to lawfully collect and analyze data from the suspect’s Samsung phone.

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After obtaining a warrant, the force’s Digital Forensics & Cyber Crime Unit used Cellebrite solutions to uncover a secured folder and decipher its password, yielding the indecent images. The suspect was subsequently arrested and is awaiting trial.